We are looking to hire a Business Intelligence Specialist to join our Data Science Team, and oversee our data products : automated data dashboards, reports, alerts, and simulation tools. As a BI Specialist, you will work closely with the Product and Business teams, to help address and resolve our app’s critical issues and guide the direction for its next features. Your daily work will directly impact the scope and growth of Gozem.

About Gozem

Gozem is a mobile application offering various services (transport, delivery, payments and financial services, and more) to African users, known as "Africa's Super App".

The app is 100% focused on the African market and mainly serves three local parties today : drivers (called champions), customers and merchants. We are present in several cities across Africa, and proud to improve the lives of local communities through the digitalization of the market and the introduction of technology-based efficiency gains.

Do you aspire to flourish in a stimulating and friendly environment ? Do you want to evolve and progress in digital, dynamic and disruptive contexts ?

Join us in building a new African digital ecosystem that improves quality of life. Together, let's make Africa smile !

Google Play Store : https://play.google.com/store/apps/details?id=com.gozem

Apple App Store : https://apps.apple.com/us/app/gozem/id1441247963

What is a BI Specialist at Gozem ?

Our Business Intelligence specialist will be in charge of assisting our activities with intelligence and information technology solutions to improve our overall operations and profitability.

One of your main responsibilities will be to process analytics using a variety of software tools and to design market/business intelligence reports, performance measurement dashboards and other data products in order to transmit this knowledge to all our teams. You will work closely with all our Business and Operation teams, in order to suggest innovative manners to make business processes more efficient.

Your responsibilities

  • Analyze, design and build reports, dashboards or other business intelligence components under the guidance of the Head of Data Science Team.
  • Develop initiatives that may drive the creation of new data assets or information exchange in support of business needs.
  • Train and mentor user communities on the use of business intelligence/analytical tools, such as self-service capabilities and standard report packages. May lead efforts to create curriculum to improve user adoption.
  • Conduct general analysis on each new feature that has been released
  • Provide customer and merchant segmentation based on their personas
  • Conduct deep analytical dives into understanding customer behaviors to guide business decisions
  • Event performance analysis (i.e. cashback, promos, POI)
  • Provide visualizations to track Gozem performance
  • Data ETL (Extraction, Transform, and Load)

You are perfect for this position if ...

You are hungry for information and data driven conclusions, and have strong analytical and problem solving skills. You have self-start capabilities and need minimal supervision to conduct your tasks. You are proficient with spreadsheets and database software to conduct troubleshooting activities. You are able to work with stakeholders to assess potential risk. You have a very fine eye for detail.


  • Bachelor’s or Master’s degree in Business Intelligence, Computer Science or a related field
  • 3 years min of work experience in Business Intelligence or related discipline
  • Fluent in French and English
  • Mastery of NoSQL, Tableau/Power BI, Python/R
  • High-level written and verbal communication skills.
  • Detail oriented, analytical and inquisitive mindset